What is our back office support staff’s experience when licensing our Orion-enabled software for product activation?

Your back office staff’s involvement can range from zero involvement to involvement by exception. If your back office systems are integrated with Orion for order fulfillment and your end customers autonomously activate and deactivate their licenses online or with a browser, your operations staff are not involved at all. If your back office staff manually registers and updates licenses, they are involved at the time of order fulfillment only. To the extent that your end customers do not have Internet connectivity from their applications and they do not have the option to perform offline activation and deactivation with a browser, your back office staff will manually process the offline activation and deactivation requests.